Introduction
readyBC (referred to as We, Us, Our) recognises the importance of protecting your privacy and is committed to complying with the privacy regulations applicable to the regions in which we operate, including but not limited to the Privacy Act 1988 (Cth) and other relevant laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with the readyBC website (Website) or engage with our services.
By using the Website, you agree to the collection and use of your personal information as described in this Privacy Policy.
What Information Do We Collect?
readyBC collects two types of information from users of our Website:
- Personal Information: This includes information that can be used to identify you personally, such as your name, email address, telephone number, and company details. We collect this information when you provide it to us, such as through contact forms or when you engage with our services.
- Non-Personal Information: We also collect aggregated, anonymous information about how visitors use our Website. This may include data such as IP addresses, browser types, and browsing patterns. This information helps us understand how users interact with our Website and allows us to improve our services.
How We Collect Information
readyBC may collect your personal information in various ways, including:
- When you visit and interact with our Website.
- When you fill out forms, request information, or subscribe to newsletters.
- When you correspond with us via email, telephone, or other communication methods.
- Through third-party service providers who help us deliver our services or assist in website analytics.
We may also use cookies and web beacons to collect information about your browsing activity on our Website. You can control how cookies are used by adjusting your browser settings, but disabling cookies may affect your ability to use certain features of the Website.
How We Use Your Personal Information
readyBC may use the personal information we collect for the following purposes:
- To communicate with you, including responding to inquiries and sending newsletters or updates about our services.
- To improve our Website and services based on user interactions and feedback.
- To facilitate and process transactions or agreements you enter into with readyBC.
- To provide you with information about readyBC’s SaaS business continuity solutions.
- To conduct marketing and promotional activities.
- To comply with legal requirements and regulations.
Disclosure of Personal Information to Third Parties
readyBC may disclose your personal information to third-party service providers when necessary to facilitate our services, including but not limited to hosting services, analytics, and email distribution. We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations that protect your personal information.
We will not sell or share your personal information with third parties for marketing purposes without your consent.
Security of Your Personal Information
readyBC takes reasonable steps to ensure the security of your personal information. We use industry-standard security measures to protect against unauthorised access, modification, disclosure, or misuse of your data. However, no data transmission over the internet can be guaranteed as completely secure, and we cannot ensure the absolute security of any information you transmit to us.
Once in our possession, we take all reasonable steps to protect your personal information from unauthorised access or disclosure.
Access and Correction of Your Personal Information
You have the right to access the personal information we hold about you. If you wish to review, update, or correct any of your personal information, you may contact us using the details provided below. We will respond to your request within a reasonable timeframe.
If you believe that the information we hold is inaccurate or incomplete, please notify us, and we will take reasonable steps to correct it.
Links to Other Websites
The readyBC Website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit before providing personal information.
Changes to This Privacy Policy
readyBC may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.
Your continued use of the readyBC Website constitutes your acceptance of any changes to this Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how readyBC handles your personal information, please contact us.
We welcome your feedback and are committed to resolving any privacy-related issues promptly.
Definitions
In this Privacy Policy:
- Personal Information: Any information or opinion about an identified individual, or an individual who is reasonably identifiable.
- Cookies: Small data files placed on your device when you visit our Website to track your browsing activity.
- Australian Privacy Principles: A set of standards, rights, and obligations regarding the handling, holding, accessing, and correction of personal information, as outlined in the Privacy Act 1988 (Cth).